Robocalls or Conversation bots?
October 3, 2022
Technology has drastically changed the way we communicate. These days, it's not unusual to see people texting or emailing each other instead of actually talking. So who actually talks? In 2021, 60% of all phone calls made in US were Robocalls, those pre-recorded annoying messages promising lucrative deals to outright scams.
These are not conversation bots, the similarity between conversation bots and robocalls ends at both working over a phone line.
A conversation bot is the next step in the human evolution, a complex set of algorithms coming to life and capable of holding deep emotional and meaningful conversations, capable of running multiple evaluations on just a simple phone call.
So which is better: a robocall or a conversation bot? Well, that depends. If you're trying to reach a human, you're probably better off with a conversation bot. But if you're just looking to annoy someone, a robocall will do the trick just fine.